What you can expect from us

Delivery

Customers can opt to be serviced on regular fortnightly or monthly delivery schedules, or can place orders when delivery is required. Orders can be placed by telephone, email, or through our website.

Service and Sanitisation

All Caraquill watercoolers are serviced and sanitised quarterly in accordance with the recommendations of Irish Standard IS 432:2010. The service, carried out by trained technicians, includes replacement of filters, components, and complete sanitisation of the unit. Watercoolers are automatically scheduled for servicing, however, additional service requests can be made by telephone, email, or through our website, and will be dealt with on a next-day basis where possible.

Installations

Installation of mains-fed watercoolers and of domestic and commercial water purification systems are carried out by qualified personnel with extensive training and experience in the areas of water purification, installation best practice, and water hygiene.

 

Across Northern Ireland (NI)

Our service covers all of Northern Ireland (NI) including counties Antrim, Armagh, Down, Fermanagh, Londonderry and Tyrone. To find out more about our bottled water refill service contact us on 0800 458 8921 or info@purekool.co.uk.